Privacy Policy — Realtyflow

Last Updated: 15 November 2025

Realtyflow (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, funnel pages, or services.

We operate remotely from London, UK and comply with the UK GDPR and Data Protection Act 2018.


1. Information We Collect

We may collect and process the following types of personal data:

Information you provide directly

Name

Email address

Phone number

Company/Agency name

Lead form responses

Booking details for discovery/demo calls

Any messages you send us

Information collected automatically

IP address

Browser type and device information

Cookies and tracking technologies

Meta Pixel data

Funnel/website usage information


2. How We Use Your Information

We use your data for the following purposes:

To contact you regarding your enquiry, booking, or request

To schedule calls, demos, and provide requested services

To send follow-up emails, SMS messages, or reminders

To improve our website, funnels, and marketing performance

To run targeted advertising and remarketing via Meta Ads

To analyse user behaviour for optimisation and service improvements


3. Legal Basis for Processing (UK GDPR)

We process your data under the following lawful bases:

Consent — when you submit a form, opt-in, or request information

Legitimate Interest — to communicate with you about your enquiry, improve our services, and run marketing activities relevant to your request


4. SMS Communications

By submitting your phone number, you consent to receiving SMS messages related to:

Your enquiry

Appointment reminders

Service follow-ups

Occasional promotional offers

You can opt-out at any time by replying STOP.


5. Cookies & Tracking Technologies

We use cookies and tracking tools including:

Meta Pixel

Funnel analytics tools

Session tracking for performance and optimisation

These help us improve your experience and deliver relevant ads. You may disable cookies in your browser settings.


6. Sharing Your Information

We may share your data with:

CRM and email marketing platforms

Funnel and booking software

SMS delivery services

Meta (for advertising and analytics)

We do not sell your personal data.


7. Data Storage & Security

We take appropriate technical and organisational measures to protect your information, including:

Secure servers

Encryption where applicable

Limited access to authorised personnel only


8. Data Retention

We retain your information only as long as necessary, typically:

12–24 months after your last interaction, unless longer is required for legal or business reasons.

You may request deletion at any time.


9. Your Rights Under UK GDPR

You have the right to:

Access your personal data

Request correction of inaccurate information

Request deletion of your data

Withdraw consent

Opt-out of marketing

Restrict or object to processing

To exercise your rights, contact us at:
📩 [email protected]


10. Third-Party Links

Our funnel or website may contain links to external sites. We are not responsible for the privacy practices of these third parties.


11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.


Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:


📩 [email protected]
📍 Remote — London, United Kingdom